Putting patient care at the forefront
utilising mobile voice technology
Established for over 35 years, the multi-award winning Holly Private Hospital is one of the leading private healthcare providers in the South East. The team at The Holly have a wealth of experience in delivering exceptional healthcare, with the hospital having been awarded numerous accolades for their services throughout nearly four decades.
Spending more time with their patients is The Holly’s number one priority, ensuring that everyone is satisfied with the services provided. With a previous tape-based system, the organisation found that the documentation process was not only costly in terms of replacing hardware, but also lacked the efficiency which a modern workplace requires. With the arrival of the new European legislation on General Data Protection Regulation (GDPR), The Holly needed to ensure that any recordings containing confidential patient information were secure, with data adequately protected.
Exceptional patient care through voice technology
Furthermore, healthcare professionals are required to complete comprehensive documentation concerning the treatment of each individual under their care. When completed manually these processes can be time-consuming but in a competitive and time sensitive sector of private healthcare, hospital staff can reduce time spent on administrative tasks by utilising voice technology solutions. With digital solutions that enable up to three times faster documentation turnaround, doctors can spend more time on their key competencies and continue to deliver an exceptional program of patient care.
We have all the doctors on board and they are using either the Philips SpeechMike or their mobile phone. All comments have been positive from both doctors and secretaries alike being that it has increased our productivity by a noticeable amount of time.
Medical Secretary Team Leader