Delivering high quality healthcare responsiveness
through SpeechLive software
Geneva Healthcare are recognized as one of the highest value providers of healthcare services and solutions across New Zealand including aged care, illness, injury and disability support. Operating since 1966, Geneva Healthcare have been industry specialists in Temporary Staffing and Permanent Recruitment services, supporting New Zealanders to live their best life and thrive by keeping well, living independently and staying connected within their community. The healthcare company is a leading force for technology driven innovative solutions, which allows them to be more responsive in their delivery of high quality healthcare.
Like many other industry professionals, Occupational Therapists and Physiotherapists rely heavily on innovative software solutions that can enhance workflow and provide efficiency and transparency in client documentation and reporting. Having large number of clienteles, adapting voice recognition technology is key as it allows flexibility and a streamline process that can speed up the documentation turnaround.
Enabling more client visits and less time typing documents
Having previously incorporated a traditional tape recorder for processing client’s daily notes and reports, which would later need to be manually transcribed, Sarah McEntee and her team of Occupational Therapists and Physiotherapists at Geneva Health were seeking a more suitable solution, that would be compatible with their existing internal systems, and furthermore, streamline their workflow and speed up documentation turnaround time of clientele. Sarah explained, “We relied heavily on a dictation software, however the one we were using in the past was not that compatible with our systems. Having to sort through six or eight pages at a time, we were in need of a new software, and when approached from Sound Business to incorporate SpeechLive we moved to that, and I have to say, the Philips one, it’s amazing. It’s awesome. We all have that. “
The SpeechLive mobile app has given some of the therapists who are new to dictation an ease of workflow. It is a skill in itself to talk rather than type.
Occupational therapist, team leader