Time-efficient case handling for legal clients
Hicks Oakley Chessell Williams sets standards for balancing the workload between two offices and location-independent working
The law firm Hicks Oakley Chessell Williams, located in Melbourne, have provided high quality legal services to their clients since 1983. The company has two offices, one in the well-known Central Business District of Melbourne and one outside the city in Mount Waverley. The firm has 4 principals and 23 staff members and specializes on commercial litigation, commercial law, wills and estates, family law and property. “With our very experienced staff we can offer highly professional advice to our clients. We are very proud to have eight lawyers who are accredited specialists in their area of law”, states Tony Oakley, one of the Principals of the company.
Having employees spread in two offices, the firm was seeking to find a solution that supports location independent working and distribution of the workload between the offices to make the most use of the existing capacity and deliver fast results to their clients. Ease of use and implementation was also one focus point when looking for a solution. Philips SpeechLive covered all those requirements and makes location-independent dictating and transcribing possible, minimizing the throughput time, maximizing the work efficiency, and satisfying clients as a result.