Law firm accelerates growth and client satisfaction with voice technology
When Bryan-Eric Lane founded his Montreal, Quebec-based real estate and business law firm, LANE, Lawyers and Business Advisors Inc. (LANE), in 2006, he was the firm’s only attorney. Eager to grow the firm quickly while still delivering excellent client service, Lane selected voice technology from Philips to facilitate a productive workflow supported by the most efficient dictation and transcription tools available.
Prior to launching his own firm, Lane was a lawyer at one of the largest law firms in Canada, Stikeman Elliott LLP. While there, Lane dictated on analog tape recorders or typed his own documents, both of which he felt decreased his productivity. Analog tapes required him to handwrite notes about the content on the cassettes and physically hand them to an assistant for transcription, which was especially inefficient if he was dictating away from the office. Typing was also disruptive to his workflow and not the best use of his skills, and is still, he said.
I recommend voice technology to every lawyer I know. Dictation allows me to focus on valuable and important tasks and legal analyses. It’s made me more efficient, and I think it would help them be more efficient, too.”
Founder of LANE, Lawyers and Business Advisors Inc., Montreal