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Save time. Boost efficiency.

The facts

The customer
McCollum, Crowley, Moschet & Miller, Ltd., Minneapolis, USA
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Philips partner
DictationProducts.com
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The solution
PocketMemo Voice Recorder
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SpeechExec Enterprise Dictation and Transcription Solution
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In today’s increasingly fast-paced legal environment, firms across the country continue to push for greater efficiencies across the board, but some attorneys remain stuck in old habits, hesitant to adopt new technology. Many in the legal industry foster a large concern around implementing new technology and workflows, as the new processes might take time away from billable work as the firm adjusts to new operations. However, that concern could be alleviated by the fact that administrative activities, such as transcription and document creation, consume hours each day that could be spent on generating new clients or casework. While all updates in processes should be weighed and measured before implementation, these vital administrative tasks can be automated to help increase time savings and speed up processes.

Law firms are typically hesitant to adopt new technology, primarily because attorneys worry that new technology may diminish our productivity. 

However, technology that accelerates productivity and improves efficiency should be a consideration amidst an increasingly competitive marketplace, especially among small and midsize firms. This is a key reason why our firm, McCollum Crowley — a litigation and business support firm with 26 attorneys practicing out of three offices in Minneapolis; Denver; and Rice Lake, Wisconsin — elected to update our document-creation workflow with advanced voice technology.

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The solution

More satisfied customers

“In terms of security, the software is hosted on-premise and so are the dictations. Patient privacy is a big priority for us and it’s important that we keep their data safe.“

Tammy Bands, IT Manager of Orthopaedics SA

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“Turnaround time of documents is at least 80% better. They are able to effectively produce 17000 discharge summaries per year and 20-30000 pieces of typed work per year between five secretaries!“

Chantelle Le Feuvre, Senior Medical secretary

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“Lockdown prompted the change, but the versatility offered by SpeechLive is something we didn’t know we were missing.“

Adrian Barker, IT Manager, Ison Harrison Solicitors, UK

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“I’m not too bad a typer but in terms of speed, it actually is so much better using my voice.“

Tom Curran, Business Development Manager, Speech Processing Solutions

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