SpeechMike Premium Air (SMP4000)

Some computer providers limit the output power of USB ports to 100mA. These ports may not provide enough power for the SpeechMike to function properly.

Use the supplied power supply unit.

Connect the SpeechMike via a self-powered hub.

The wireless connection to the docking station may be interrupted.

Check the wireless connection.

Move closer to the docking station.

Start the pairing process as described in the chapter Pairing.

The USB cable is connected to the wrong USB port on the docking station (i.e. USB port for charging marked with 5V DC).

Disconnect the USB cable from the docking station and connect it to the USB port for PC connection marked with on the docking station.

Your computer is in sleep mode.

Wake your computer from sleep mode.

The battery is empty.

Charge the SpeechMike.

If none of the solutions provided above solves the problem, reset the wireless connection. For more information, see Resetting the wireless connection.

The battery is very low.

Charge the SpeechMike.

Pairings may have been reset or the SpeechMike has been previously paired with another docking station.

Start the pairing process as described in the chapter Pairing.

If re-pairing doesn't solve the problem, reset the wireless connection. For more information, see Resetting the wireless connection.

SpeechMike is not selected as the default playback device.

In the Windows sound settings, select SpeechMike as the default playback device.

The input level is too low because of the wrong recording source.

In the Windows sound settings, select SpeechMike as the default recording device.

The docking station was connected to the computer and/or to the power outlet before you connected the foot control.

Disconnect the foot control from the docking station and the docking station from the computer and/or power outlet. Then reconnect the foot control to the docking station first and afterwards connect the docking station to the computer and/or to the power outlet.

The docking station is connected to a low-power USB port on your computer.

Additionally, connect the docking station via the supplied USB cable to the power supply unit and the USB port for charging (marked with 5V DC). For more information, see Charging the battery

This function is activated per default, to prevent the activation of screen savers / sleep modes whilst recording.

To deactivate this function, press and hold the Left mouse button and the Touch navigation / Trackball (center button) until all four programmable function buttons (F1-F4) light up briefly.