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SpeechLive optimizes remote file processing

The facts

The customer
Allsop property consultancies, United Kingdom
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The solution
SpeechLive Cloud Dictation Solution
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SpeechMike Premium Touch Dictation Microphone
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Innovative cloud solution boosts clerical performance and optimizes productivity for Property Consultants


Expert independent property consultants

Founded in 1906, with 169 fee-earners, Allsop have the people, the skills, the experience and the drive to maximize value for their clients in any given market. Their open, friendly and honest approach results in clients who stay with them over the long-term.

Adapting technologies for advancing requirements

Allsop’s offices are supported by systems to accelerate client and administrative processes – dictation and processing voice files into typed documents is an established clerical practice. Partners Richard Bourchier and John Carter have worked with varying grades of dictation products and seen the technology grow from basic tapes to wireless dictating devices. With growing client requirements and changes in staff’s working practices, the firm needed an element of flexibility in their current system to maximize staff productivity when working remotely. As established users of Philips SpeechExec Pro software, Richard sought a natural progression from this solution. Philips introduced SpeechLive – an innovative cloud-based solution where dictations can be recorded anywhere with uncompromized security.

Introducing SpeechLive

SpeechLive is a revolutionary workflow solution; easy, secure and time-efficient. Configurable to commercial and administrative needs, SpeechLive is company-wide accessible yet maintains optimum file security for data protection. With automatic 256bit encryption and file back-up to tackle compromised connections or hardware malfunctions – SpeechLive relieves companies from the technological restraints of remote working and revolutionizes dictation workflow in business environments.

Remote working enabled and optimized

This technology allowed dictations to be saved in the cloud, rather than on the office LAN; consequently enabling remote working. Richard and John did not have to return to the office to secure their dictated files, as their series of dictated reports were securely encrypted whilst they were still remote.

Home working was a requirement for the Allsop team and the SpeechDrive function resulted in flexible document creation; John can opt for SpeechDrive storage when home-working or his LAN folders when in the office. Richard’s productivity also improved; on visiting ten Cornwall properties he was able to process each respective report immediately, meaning each file was typed and finalized before he even returned to the London office. The productivity trail was more apparent with the innovative work-status function; allowing progression of the pending file to be monitored, even when remote.

What is great is when I am out on inspections, I can dictate using the app, send it straight up to the secretary and it's done by the time I'm back in the office.

Richard Bouchier
Partner

The solution

More satisfied customers

“This mobile way of working can be efficiently handled with the Philips SpeechExec Enterprise solution. The site managers dictate on the construction sites and the documents are transferred online. This makes us much faster than before and makes it easier for us to prioritize customer requests.“

Marco Strittmatter, Master Plasterer and Site Manager, Soyez Stuckateur GmbH

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“SpeechLive supports us in our everyday tasks, whether it‘s documentation on construction sites or dictating documents, emails or instructions.“

Paulina Herkströter, Sales Assistant, Althoff Industrie- und Verwaltungsbau Meschede

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“The administrative part of the medical workload is becoming increasingly important, and the solution allows us to speed up procedures.“

Dr. Bernard Porsin, Pneumologist, ATRIR clinic, Nyons, France

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“The SpeechLive mobile app has given some of the therapists who are new to dictation an ease of workflow. It is a skill in itself to talk rather than type.“

Sarah McEntee, Occupational therapist, team leader

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