A joint dictation system in all hospitals
Aleris-Hamlet Hospitals is one of the leading private actors within the Scandinavian health sector with operations in Sweden, Norway and Denmark. The company employs 10,000 people within its four areas of expertise – health, diagnostics, eldercare, and psychiatry.
Aleris-Hamlet maintains five hospitals with eleven additional locations in Denmark and is experiencing a massive growth. This has involved acquiring and merging several hospitals through time. Each hospital has had its own individual systems handling electronic patient records and dictation. The former dictation system of Aleris-Hamlet could not meet the requirements caused by their growth. Consequently, challenges in the cross-company digital infrastructure had arisen. Doctors, secretaries, and IT personnel experienced less flexibility and heavier administration during their workday, necessitating Aleris-Hamlet to improve the situation. The company architecture amplified this challenge, as employees work across several hospitals, and thus needed to master many systems at once.
Head of IT Jesper Pedersen was determined to make a joint solution that was more efficient in relation to internal resources, improved the user experience, and was able to take on future demands in patient data security.
Choosing Globe Systems was easy. They fully lived up to all of our expectations, and furthermore, as one of the only dictation specialists in our region, had a profound knowledge of both dictation devices and abstract software solutions.
Head of IT