Faster reporting, better patient care
Northern Rivers Oral and Maxillofacial Surgery is a specialised medical practice providing surgical services for mouth, neck, face and jaw. The medical practice was founded in 1999 by Dr. Arthur Bilski, along with his brother, Dr. Wojciech Bilski who joined in 2011. Since then they have expanded to three locations – Lismore, Grafton and Coffs Harbor, also working in both private and public hospitals.
Operating in multiple locations requires a flexible solution which supports location independent dictation to compile patients report. This is the reason why Dr. Bilski came across Philips SpeechLive to keep detailed records of the reports.
“I like to dictate while the information is still fresh in my head, no matter whether I am at the practice or in a private hospital. Sometimes I have up to 40 patients a day, so I take 1 to 2 minutes time after each patient to do a short dictation on the findings and recommendations and the rest is done by SpeechLive and my assistant,” tells Dr. Bilski.
Northern Rivers Oral & Maxillofacial Surgery uses the slimmest SpeechLive solution, which only requires any smartphone and a computer with internet access. Dr. Bilski dictates on his iPhone with the Philips Voice Recorder App. The app is connected to the web-based dictation solution Philips SpeechLive. SpeechLive allows users to access and manage their dictations on the cloud, hosted on Australian server, from their smartphones virtually from anywhere, without being constrained to a computer.
Philips SpeechLive can be used in a traditional way where the author uploads the dictation via Wi-Fi and the assistant can access the worklist. Or he can use the transcription service where external typists type the recording. He can also use the speech recognition service, an automated speech-to-text system that returns the document in about half the time of the dictation length. In Dr. Bilski’s case, he uses the transcription service majority of the time.
“My dictation is labeled with the patients’ name and my author number. After finishing my dictation, I send it off to the transcription service within the app. The written document is returned by email within 24 hours. My assistant just does a quick check on any mistakes and sends out the document to the necessary parties. These parties can be patients, referring doctors or other relevant parties,” explains Dr. Bilski.
This cloud dictation solution was a major change for my practice!
Dr. Arthur Bilski