in the real estate business
QBS Strata Management goes for a Philips dictation solution to manage their administrative work quicker and accurately.
QBS Stata Management is located in Upper Coomera on Australia’s beautiful Gold Coast and has been offering their professional strata management services to private and corporate clients across the eastern seaboard of Queensland since 2004.
QBS assists their clients in the day to day running of the body corporate and provide expert guidance and value-added assistance on complex issues such as Commissioner’s applications, disputes, building defects and many more. They are one of the fastest growing strata management companies in the country, which in turn results in an increasing amount of documentation and administrative workload that needs to be managed quickly and accurately.
From analogue to digital
To handle this increasing workload, they changed from the Philips analogue tape system use the new Philips dictation solution - SpeechLive. The main application areas are documenting the minutes of a body corporate meetings, recording action items during on site inspections and for general correspondence. At QBS seven strata managers are using the Philips dictation app for smartphones for their voice recordings and Philips SpeechLive is used to cover the whole speech to text workflow.
"During our corporate meetings with the owners it is very important for us and even required by law to do a proper documentation. We record during the meeting and also make notes afterwards. As soon as we finished the dictation we upload the file to Philips SpeechLive with one click and our assistants can straight away start working on the required documentation reports in the needed format," tells Mr. Craig Brennan, Principal of QBS Strata Management.
SpeechLive is a web-based dictation solution, where no additional hardware and software needs to be purchased. This helps you keeping your IT infrastructure slim and you do not have additional effort managing hardware and software. All Philips digital audio recorders work with Philips SpeechLive and on the transcription side there is a set consisting of headphone & foot control, which you just need to plug into your computer and you can listen, fast forward/rewind the audio file in the web-browser.