Taylor Rose adopts Philips SpeechLive
for efficient dictation and speech recognition
The facts
The customer
Taylor Rose, Peterborough, United Kingdom
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Philips partner
Speak IT
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The challenge – outdated systems and hidden costs
Taylor Rose, a large law firm with over 200 users, was using a traditional dictation system for years but wanted to modernize and move towards a true cloud-based solution. The firm sought a system that was easy to use, offered transparency in pricing, and included robust mobile capabilities without hidden costs.
Their previous provider, charged extra for mobile apps and desktop applications, adding to their operational expenses. They needed a more streamlined, cost-effective solution that would ensure smooth workflow management and enable them to scale easily in the future.
The solution – Philips SpeechLive and speech recognition
In February 2024, Taylor Rose adopted the Philips dictation and speech recognition solutions, which offered a seamless cloud-based system for their dictation and transcription needs. The solution was chosen for its easy implementation, user-friendly interface, and the flexibility to work from any location. Solicitors dictate through the mobile app, while secretaries equipped with headsets, handle transcription.
Taylor Rose’s workflow combines real-time and back-end speech recognition, offering flexibility in how dictations are processed. The firm also benefits from the solution’s robust cloud infrastructure, which has operated without downtime since its deployment. Additionally, significant cost savings were achieved by including both mobile and desktop applications in the standard pricing, unlike their previous provider.

Seamless implementation – a smooth transition
The transition from their previous provider to Philips SpeechLive was straightforward and handled with ease. Philips worked closely with Taylor Rose to ensure a smooth integration into their existing systems.
Philips Account Executive Ryan Prins developed specialized features tailored to the firm’s needs, such as tracking which secretary was working on which transcription. The project was well-executed, with all users being onboarded efficiently into the new system.
Since adopting Philips SpeechLive, Taylor Rose has reported high satisfaction with the system. The firm appreciates the system’s simplicity, reliability, and quality audio output. The cloud-based solution has also provided the ability to report on workloads and reassign tasks when necessary, contributing to improved efficiency within the team.
Although Taylor Rose handles transcription in-house, they have found great value in the integrated speech recognition capabilities, which allow solicitors to dictate directly into applications or proofread documents after transcription.
The firm has future-proofed its investment as SpeechLive can be integrated with their document management system, Net Docs, further ensuring the scalability and longevity of the system.

We are pleased to be using Philips SpeechLive as a cloud based platform for our dictation requirement. The advantage of advanced speech-to-text technology is a key step in our digital transformation.
Annemarie Pye
Operation Director
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The results – increased efficiency and cost savings
Since adopting Philips SpeechLive, Taylor Rose has seen a significant improvement in their dictation and transcription workflow. The firm has been extremely satisfied with the solution, citing the ease of use, excellent audio quality, and flexibility in switching between transcription methods as key benefits.
Philips SpeechLive has transformed the way Taylor Rose manages dictation and transcription. The firm has gained a more flexible, scalable, and cost-effective solution that meets their current needs and positions them well for the future. By implementing a cloud-based system with built-in speech recognition and real-time transcription capabilities, Taylor Rose has significantly improved its internal processes, enhanced productivity, and ensured their operations are future-ready.
A solution tailored for legal firms
Taylor Rose would highly recommend the cloud-based dictation solution with built-in speech recognition from Philips to other law practices. Key advantages include the absence of hidden costs, transparent pricing, and the inclusion of mobile recording and transcription features, all of which were lacking in their previous system.
Looking ahead, they plan to expand the use of this solution, with more users expected to join in the near future. The company is confident that the platform, integrated along with tools such as their Net Docs document management system, will continue to meet their needs as they grow and evolve.