SpeechLive facilitates the dictation flow of doctor Guldmann, an ENT and head and neck surgeon
Dr Guldmann, an ENT specialist and head and neck surgeon, shares his time between consultations in his ENT surgery ‘L’Orangerie’ and the Sainte Barbe clinic where he operates.
With 30 to 40 patients welcomed every day by each of the surgery’s five associates, managing correspondence and administrative documents represents an important share of the work at L’Orangerie for the surgery’s practitioners and four secretaries.
Dictation at the heart of activity
Given his profession, Dr Guldmann admits that he is led to dictate on a virtually permanent basis. ‘We don’t create a letter for each consultation we do, but as specialists, our patients are referred to us with a letter from their general practitioner who, quite logically, expects feedback on what has been done.’ Dr Guldmann is required to produce a report for a quarter to half of his consultations. With his voice recorder always close at hand, he dictates the letter in front of his patient, ‘Which improves the patient’s understanding of the situation and offers an opportunity to ask questions and, simply, to be a little more confident.’
Dictation is also an integral part of his activity at the clinic, during the surgical procedures he conducts there. Each operation is transcribed via a surgery report.
It’s pleasant to be able to safely say that you can gain in productivity when you lose lots of time on administration. With SpeechLive, we gain medical time. It was our initial aim, and we have largely achieved it!
Dr. Romain Guldmann
ENT and head and neck surgeon