An approach for inclusivity:
This law firm’s tech solutions help every team member stay productive
Fast-paced, demanding and competitive are words often used to describe working in the legal field. It’s simply the nature of the industry – firms are challenged to meet ever-expanding client expectations and an accelerated pace of business.
Therefore, it’s critical to utilize innovative tools to do so, and to enable every member of the team to be as productive as possible. Here we explore how Atlanta-based law firm, Hall Booth Smith (HBS), achieved that through a commitment to inclusivity and collaboration with a trusted technology partner.
New tools for increased agility
Founded in 1989, Hall Booth Smith has grown over time to include 18 offices across the Southeast. Members of the firm’s administration and IT teams had worked with Philips Dictation for many years, and when their longtime voice technology consultants, Jim Payne from Milner and Tim Palmer from Speech Processing Solutions, approached them with a new dictation software solution, firm administrator Cathey Turner and IT director, Randy Hooper were intrigued. “What really appealed to me about the SpeechLive solution is that we wouldn’t have to install a program – all anyone needs is a web browser,” she explains.
Flexible and compatible with a wide spectrum of commonly used office applications, SpeechLive made an immediate positive impact on the firm’s workflow efficiency. Being cloud-enabled, the SpeechLive solution also offered a way to securely share and store data with no burden on Hall Booth Smith’s IT teams for software support and management. “We did a pilot with 10 users and instantly realized how quick, easy and simple it was to install, use and maintain, so we quickly expanded our implementation,” Turner says. “This put us ahead of the game when soon after adopting SpeechLive, most of our staff began working remotely due to the global COVID-19 pandemic.”
What really appealed to me about the SpeechLive solution is that we wouldn’t have to install a program – all anyone needs is a web browser.