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Using dictation solutions to increase quality of care

The facts

The customer
Dr. Spyridon Kantas, M.D., APG - Internal Medicine at Beth Israel Deaconess HealthCare, Boston, USA
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The solution
SpeechMike Premium Air Wireless Dictation Microphone
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AirBridge Wireless Adapter
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When it comes to workflows at his office in Andover, MA, Dr. Spyridon Kantas is never content with the status quo – instead, he’s always looking for ways to refine and optimize processes to best serve the needs of his patients.


As a primary care physician with more than 20 years of experience, he transitioned approximately 3 1/2 years ago from private practice to join Beth Israel Deaconess HealthCare, a teaching hospital affiliated with the Harvard Medical System with 200+ physicians.  As he transitioned to this new environment, some of the tools and best practices Kantas has used over the years remained consistent – one being a Philips dictation microphone. A proponent of speech recognition tools for many years, Dr. Kantas says it’s key to getting the most out of his busy schedule and providing the best care possible.  

A doctor’s conundrum – How to give full attention to both patients and documentation?

As is the case with most physicians, Dr. Kantas’ days are often filled with back-to-back patient appointments, where he always strives to provide his undivided attention during their limited time together. However, part of his responsibility as a physician is also to capture thorough notes in order to maintain comprehensive documentation with the practice’s Electronic Healthcare Records (EHRs). Doing both at the same time used to pose a challenge, until he added his Philips SpeechMike Premium Air wireless microphone to his daily workflow. 

“I like the SpeechMike because it helps me work faster, and my patients like it because it allows for better engagement with them,” he explains, adding “Microphones can make people feel nervous, but with a device so small and unobtrusive, I can mitigate their discomfort by explaining the process while also recording everything they’re saying. I sometimes even show them the notes as they appear onscreen, and I think they appreciate it when I explain how this ultimately helps me to help them.” 

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The solution

More satisfied customers

“In the case of an urgent dictation, I send it with a red indicator and I can monitor it by simply consulting the software, to find out when it has been dealt with and by which secretary.“

Anne-Sophie Vérité, Laywer

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“The program is extremely easy to use and user-friendly. I honestly wouldn’t change anything. The upload process and labeling are as easy as it gets.“

Steve Dillard, Corporal, Gillette Police Department, Wyoming, USA

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“Being a lawyer is a hard job, and I owe much of my success to how I’ve been able to use technology to my advantage“

Marc Jonas, Shareholder and co-chair of the firm’s Land Use and Zoning practice group, Eastburn and Gray, PC

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“In terms of security, the software is hosted on-premise and so are the dictations. Patient privacy is a big priority for us and it’s important that we keep their data safe.“

Tammy Bands, IT Manager of Orthopaedics SA

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