Dictation solutions from Philips speed up workflow

 

 

The facts

The customer
IVAM GmbH, Austria
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The solution
SpeechAir Smart Voice Recorder
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Dictation in facility, property or asset management? Serving customers at home and abroad, the Vienna-based firm IVAM GmbH has opted for the latest generation of Philips dictation solutions. SpeechAir and SpeechLive are now permanently speeding up the company's workflow. 

IVAM GmbH specialises in the running and management of commercial properties. Managing Director Ingo Bischof has been using the dictation method in his company for some time and to great success. "In the properties that we manage, Philips dictation solutions save us a lot of time when we are logging and recording conditions on the ground. After recording our observations during the property inspections, we don't have to go straight back to the office to transcribe the recordings. This is a huge benefit."

Video clip to the user report

Working on the move: made simple by Philips

Ingo Bischof also knows how to make the most of the possibilities that working on the move offers him and his company via the SpeechAir smart dictation device and the SpeechLive cloud-based workflow solution. "When I'm out at one of our properties, noting my thoughts and observations would be very cumbersome with a laptop or notebook, as in most places there is nowhere to write. The SpeechAir or the Philips dictation recorder app are perfect for this."

Overall my life has become much simpler since I started to use Philips dictation solutions. But my clients are the real winners thanks to the shorter response times!

Ingo Bischof
Managing Director

SpeechAir smart voice recorder: Wi-Fi as a key feature

The SpeechAir smart dictation device combines the advantages of a smartphone with those of a voice recorder. The slide switch allows intuitive operation of the SpeechAir, the noise suppression feature is excellent and recordings can be transferred directly via Wi-Fi with double encryption. People who work in the property or construction industry in particular also value the scratch- and shock-resistant SpeechAir with its Gorilla Glass, meaning the recorder is a durable and robust tool. 

Dictation recorder app and SpeechLive complete the solution

"Normally I dictate with my SpeechAir, but if I am out and about for a short time I will quite happily use the Philips app on my smartphone. It doesn't matter which device I record on: all dictations go straight to my SpeechLive portal, which I – and my back-office staff – can access easily via a web browser," explains Ingo Bischof. 

SpeechLive: your new typist

Depending on the type of recording, Ingo Bischof decides whether to use the SpeechLive speech recognition service or the certified Philips transcription service. For work instructions to his team that need to be transcribed quickly, the speech recognition service is ideal, as it creates the text in no time at all. For more complex content, such as contracts, he opts for the transcription service, as it yields more accurate results, even when technical terms are used. Both versions are extremely cost-effective using the pay-per-use model: you only pay for them if you actually use them. 

"Overall my life has become much simpler since I started to use Philips dictation solutions. But my clients are the real winners thanks to the shorter response times!" says a very happy – and very impressed – Ingo Bischof.

The solution

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