Why does my VoiceTracer freeze and doesn't respond?

You can reset your device as follows: 

1. Press and hold the reset button on the right side of your device by using a small, pointed object, for example, a paper clip. 

2. To restart the device, slide and hold the Power switch on the left side of the device downwards for three seconds.

Your data won’t be deleted and is still available after resetting the VoiceTracer.